Privacy Policy

Zucchiny Pet Network

Version 1.0.0 | November 27, 2024

Zucchiny, Corp. operates the Zucchiny Pet Network platform. We are committed to protecting your privacy and personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, and protect your information.

1. Data Controller

Zucchiny, Corp. (D-U-N-S Number: 481018659) is the data controller responsible for your personal data.

Contact: contact@petnetwork.ch

2. Information We Collect

Information you provide:

  • Account information: Name, email address, and profile picture obtained when you register
  • Profile information: Display name, biography, phone number, date of birth, location, and profile photo
  • Listing information: Titles, descriptions, images, location, pricing, and service details
  • Messages: Content of communications with other members
  • Reviews: Ratings and feedback you provide about other members
  • Reports: Safety reports you submit, including category and description

Information collected automatically:

  • Device and software information: Device type, operating system, application version, and notification identifiers
  • Usage information: How you interact with the platform, including features used and actions taken
  • Location data: Geographic coordinates for listings and profile (when provided)

3. How We Use Your Information

We use your information to:

  • Provide and operate the platform
  • Enable communication between members
  • Display listings, reviews and profiles to other users
  • Send notifications about messages and reviews
  • Process payments for paid listings or features
  • Ensure platform safety and prevent misuse
  • Review and respond to reports
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Contract performance: To provide the services you have requested
  • Legitimate interests: For platform security, safety, and improvement
  • Consent: For certain optional features where required
  • Legal obligations: For tax and regulatory compliance

5. Information Sharing

We share your information with:

  • Other members: Your profile, listings, and reviews are visible to other users
  • Service providers: Third-party companies that help us operate the platform, such as authentication, payment processing, hosting, and communications services
  • Legal authorities: When required by law or to protect our rights

We do not sell your personal data to third parties.

6. International Transfers

Your data may be processed by our service providers in countries outside Switzerland and the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations.

When you delete your account:

  • Your profile and listings are removed from the platform
  • Deletion is processed over time, and some data may be retained in anonymized form or for legitimate purposes, such as maintaining conversation history, preventing abuse, or fulfilling legal obligations
  • Data may remain in backups for a limited period before permanent deletion

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (account deletion available in account settings)
  • Export your data in a portable format
  • Object to certain processing
  • Withdraw consent at any time

Legal conditions and exceptions may apply to these rights. To the extent permitted by law, we may refuse requests to exercise these rights.

To exercise your rights, contact us at contact@petnetwork.ch or use your account settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted data transmission and secure authentication.

10. Children's Privacy

The platform is intended for users aged 15 and older. Users under 18 must have parental consent. We do not knowingly collect data from children under 15.

11. Cookies and Similar Technologies

We may use cookies and similar technologies (such as local storage) for essential platform functions. We do not use third-party advertising cookies.

12. Changes to This Policy

We may update this Privacy Policy and will notify you of material changes in an appropriate manner.

13. Supervisory Authority

You have the right to lodge a complaint with a data protection authority:

  • Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
  • EU: Your local data protection authority

Contact: contact@petnetwork.ch